We will only cancel your booking if we feel it is necessary, Please don't feel we are doing this to ruin your child's party.
We understand that this can cause stress and be upsetting but we rather your child was safe than take your money and run.
We hate having to cancel bookings and let out customers down but your child's safety is our number one concern.
Almost a year ago a little girl lost her life as she took off on a bouncy castle due to high winds even though it was pegged down.
we ask that you show our staff respect when they phone to say we have to cancel as we will NOT accept any form of abuse.
HSE regulations mention that inflatables shouldn't be set up in wind speeds 24mph or over (http://www.hse.gov.uk/entertainment/fairgrounds/inflatables.htm)
For more information the feel free to Contact Us